A Word From Our Customers!
The Blue Lagoons Pools & Spas takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
“I called Blue Lagoons to build us a new pool for a large backyard in a rental property. They came out and were professional and polite from day 1 throughout the entire project. They also take care of monthly maintenance for us. Couldn’t be more satisfied with their service.”
“My experience with Blue Lagoon was top shelf, so much so that we are hiring the company to perform our weekly pool maintenance. Jason is amazing. What can I say, but he has so much knowledge regarding remodeling our pool to be perfect. We were excited about it, and the final results are unreal. Jason and his team were great with communicating all procedures to make sure that our pool would be indeed perfect.”
“I switched to this company for weekly service at the end of February 2019 after having a horrible experience with a privately owned, yet highly recommended, neighborhood pool cleaner. I wish I would have switched sooner. Not only are we paying less than we were before, but the level of customer service and attention to detail Blue Lagoons shows is also impressive. We love our technician, Jesus, and our pool has never looked better. We are informed via email when the tech comes, leaves, and the work that was done. They even send before and after pictures. I would highly recommend this company for service to anyone.”
“I have been a customer of The Blue Lagoons pool service for over 6 years and I have been very happy with their service. I went through 3 or 4 other pool companies in 5 years prior to hiring The Blue Lagoons. The other services always started out very customer service-focused, but they would eventually falter and their service would become questionable or flat-out unreliable. I am pleased to say that The Blue Lagoons pool service has never let me down. I call them up to address a specific issue and they are always quick to schedule someone to come out. I have them perform my weekly pool service and the technicians always show up and do an excellent job. They are also very good about informing me when other maintenance needs to be performed, such as cleaning out the filter. I specifically wanted a pool service that would care about maintaining my pool as much as myself and I truly believe The Blue Lagoons pool service does care. Their continued dedication to my pool is very much appreciated and I would highly recommend their services to anyone looking for a partner in the maintenance of their pool.”
“Pete and Katie really took time to get to know our wish list and came up with a great design that really fit the space. Jason and Austin were onsite throughout the construction process- overseeing and checking on the progress regularly. Someone was always accessible if we had any questions and we received regular updates regarding the status and timeline for upcoming phases of the project. We are very happy with the finished product and can’t wait to enjoy our new pool.”
“Blue Lagoons built a very nice pool for us. They communicated well, performed on time, and were easy to deal with. My only warning is, don’t rely on their recommendations for gardening/landscaping services. The contractor they recommended turned out to be undependable, communicated poorly, often did not show up, and did not complete the work to our satisfaction. The pool itself is great, though.”
“This is a great pool builder. They have done a fantastic job in choosing everything for us. Even when things were not going as we planned, Pete accommodated our needs and responded to us in a timely manner. Both Pete and Jason are very professional and very knowledgeable. These are by far the most reliable pool builders we have ever done business with. Pete and Jason have been on top of everything, always showing up in person when the workers were there. The most important parts of the construction process were supervised hands-on. I have nothing but wonderful words to say about both Pete and Jason who will go above and beyond to ensure that the pool they build is the best. Thank you guys!!! My husband and I are picky, so they met our expectations!!! Thank you again!”
“When the pool goes down, it’s not down for long. They come out and attend to it quickly enough. And normally, it looks great!!!”
“This is a pool design and construction review. Awesome experience from start to finish. Ahead of schedule, exactly on budget. Everything was done as expected. Subcontractors are also great. Would recommend without reservation!”
“Pete, Katie, and the entire team did an amazing job! We could not be happier with the final result of our new pool. Very professional and responsive. Easy to do business with!!!”
“Katie, Pete, Austin, and the whole crew did a fantastic job designing and building my pool. I don’t have a huge backyard but I am thrilled with the results of their work. Great company all around.”
“This is Justin from Blue Lagoon Pools. He is great at his job. He actually takes the time to scrub the sides and bottom of the pool and doesn’t use too much chlorine. He never calls and reschedules and is always on time. We’ve used Blue Lagoon for quite a while now and are very pleased with their service!”